Terms & Conditions

Effective Date: 6/24/2025

📌 1. General

Deukmart is owned and operated in Sri Lanka. These terms apply to all visitors, users, and customers of Deukmart.lk. We reserve the right to update or change these terms at any time. Updates will be posted on this page.

🛒 2. Use of the Website

  • You must be 18 years or older (or under supervision) to use this website.
  • You agree not to use the site for any illegal activity.
  • You must not interfere with the website’s security or proper functioning.

🧾 3. Product Orders

  • All orders are subject to acceptance and product availability.
  • We may cancel any order if pricing or stock issues occur.
  • Orders cannot be modified once confirmed and shipped.

💰 4. Pricing & Payment

  • All prices are in Sri Lankan Rupees (LKR) and include applicable taxes unless stated otherwise.
  • Prices may change without prior notice.
  • Accepted payment methods: credit/debit cards, mobile wallets, bank transfers, and COD.

🚚 5. Shipping & Delivery

We deliver across Sri Lanka through reliable courier partners. Delivery estimates may vary due to location or external factors. Deukmart is not responsible for delays by courier services.

View our full Shipping Policy.

🔁 6. Return & Exchange

Returns are accepted within 7 days for unused items in original condition. Some product types are non-returnable.

View our full Return & Exchange Policy.

🔐 7. User Accounts

  • You may register an account for faster checkout and order tracking.
  • You are responsible for keeping your login details safe.
  • We are not liable for unauthorized account access due to user negligence.

📧 8. Communications

By placing an order or registering, you agree to receive order-related messages. You can also opt in to receive marketing emails and unsubscribe at any time.

⚠️ 9. Limitation of Liability

Deukmart is not liable for indirect or incidental damages. Our maximum liability is limited to the value of the product purchased.

🧠 10. Intellectual Property

All site content, including text, logos, and images, is the property of Deukmart. Unauthorized use or distribution is prohibited.

📍 11. Governing Law

These Terms & Conditions are governed by the laws of Sri Lanka.

📞 12. Contact Us

If you have any questions, feel free to contact us:

  • Email: info@deukmart.lk
  • Phone:+94 77 078 1426
  • Hours: Monday to Friday, 9:00 AM – 6:00 PM

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