- Hot Promotions
- Consumer Electronics
- Clothing & Apparel
- Home, Garden & Kitchen
- Health & Beauty
- Jewelry & Watches
- Computer Accessories
- Babies & Moms
- Sport & Outdoor
- Phone Accessories
- Books & Office
- Cars & Motorcycles
- Home Improvements
- Vouchers & Offers
Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer reliable delivery services through trusted courier partners across Sri Lanka. Delivery options include standard, express, and same-day delivery (where applicable).
Do You Ship Internationally?
Currently, we serve customers within Sri Lanka only. International shipping options will be available soon – stay tuned!
How Long Will It Take To Get My Package?
Orders are typically delivered within 2–5 business days, depending on your location. You’ll receive a tracking number once your order has been dispatched.
PAYMENT
What Payment Methods Are Accepted?
We accept a variety of payment options including:
Cash on Delivery (COD)
Credit/Debit Cards (Visa, MasterCard)
Bank Transfers
Mobile Wallets (eZ Cash, mCash)
Is Buying On-Line Safe?
Absolutely. Deukmart uses secure SSL encryption and trusted payment gateways to ensure that your information is always protected.
Order & Retunrs
How do I place an Order?
Simply browse our categories, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.
How Can I Cancel Or Change My Order?
Yes, you can cancel or change your order within 12 hours of placing it. Please contact our support team as soon as possible.
Do I need an account to place an order?
No account is required, but creating one lets you track your orders, manage returns, and enjoy a faster checkout next time.
How Do I Track My Order?
After placing your order, you’ll receive a tracking ID via SMS or email. You can use it to monitor your order status in real-time.
How Can I Return a Product?
If you're not satisfied with your purchase, you may request a return within 7 days of receiving the item. Products must be unused, with original packaging. Contact our support team to initiate the return process.
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